Repast By UrbanPiper

PiperCafe

Privacy Policy &ndash; Audlead Foods (Repast)
Audlead Foods, operating as Repast, is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you use our services.
Information Collected:
Name, contact number, address, email
Payment information (processed securely)
Order preferences, usage data (cookies/analytics)
 Purpose:
To fulfill orders and provide service
For customer support and communication
To improve user experience and promotions (if opted-in)
 Security: We use industry-standard encryption and security practices.
Third-party Sharing: We do not sell personal data. Limited information is shared only with trusted delivery and payment partners for order processing.
Contact for Privacy Requests: Email: hello@repast.in Phone: 8511420239

Privacy Policy

Terms and Conditions &ndash; Audlead Foods (Repast)
Welcome to Repast. By using our website or placing an order, you agree to the following terms:
1. Service Area: We deliver within a 4 to 5 km radius of our store.
2. Eligibility: You must be 18 years or older or have parental consent.
3. Orders &amp; Payments: All orders are prepaid via our secure payment system.
4. Cancellations: Orders can be canceled within 10 minutes of placement. Post this period, orders are processed and cannot be canceled or modified.
5. Ownership: All content, logos, and recipes are property of Audlead Foods and may not be reused without permission.
6. Liability: We are not liable for delivery delays due to traffic, weather, or technical issues.
Contact Us: Email: hello@repast.in | Phone: 8511420239

Terms and Conditons

Refund and Cancellation Policy &ndash; Audlead Foods (Repast)
At Repast, we strive to ensure every order is perfect. However, refunds are available under specific conditions:
Eligible Refund Scenarios:
Wrong item delivered
Food damaged/spoiled on delivery
Delivery not completed
 Non-Eligible Scenarios:
Change of mind after 10 minutes
Delays due to traffic or unforeseen conditions
 Refund Request Process:
Raise a request within 2 hours of delivery
Email us at hello@repast.in with order details and evidence (photos if applicable)
If approved, refunds will be processed within 5&ndash;7 working days to your original payment method
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Return and Refund 

Shipping Policy &ndash; Audlead Foods (Repast)
We currently deliver food orders via our in-house delivery team or trusted partners.
Delivery Radius: Orders are accepted only within a 4 to 5 km radius from our kitchen.
Delivery Timeframe:
Minimum delivery time: 30 minutes
Maximum delivery time: 60 minutes
 Shipping Charges: Delivery charges (if applicable) are shown at checkout.
Delays: We strive for timely delivery. However, delays may occur due to weather, traffic, or high demand. We will notify you in such cases.
Contact Us for Shipping Issues: Email: hello@repast.in | Phone: 8511420239